Do you offer a warranty?

We offer our Glove Guarantee. Our gloves are not made to last forever, but if cared for and stored properly, they will last longer than others on the market. All we ask is that customers be fair with us and we will be fair with them. If your gloves fail within 90 days of purchase, we will usually replace them with no questions asked. If you have had the gloves longer than 90 days and you feel they did not hold up as you wished, we will often offer you a discount towards a new pair. To start this process, send an email to replacements@brucebolt.us with the following information: 

  1. Images of the gloves where they ripped
  2. Image of the glove palms so we can assess the wear
  3. Order number or proof of purchase (if from a retailer) and the email address used at purchase

All batting gloves purchased as of Aug 4, 2023 or after, come with our GLOVE GUARANTEE. At BRUCE BOLT, we strive to make the highest quality batting gloves through design, materials, craftsmanship, AND customer service. We hope that you find our gloves to be the most durable and comfortable on the market. Details of our GLOVE GUARANTEE are as follows:

The GLOVE GUARANTEE is valid only to the original purchaser to be free from defects in materials and workmanship for a period of 90 days from the day of receipt. During the GLOVE GUARANTEE period, a pair of gloves is eligible for a single replacement at no additional cost to the purchaser, if the purchaser files a claim, provides proof of purchase, provides images which clearly show the damage, and is approved by BRUCE BOLT's replacement team.

The GLOVE GUARANTEE does NOT COVER the following: (i) Cosmetic damage caused by normal wear and tear; (ii) damage caused by accident or improper care and maintenance; (iii) Damage caused by additives such as adhesive sprays, chemicals, etc (iv) misuse; (v) sweat/water damage and damage caused by other extreme environmental conditions; (vi) damage caused by service or modification made and performed by anyone outside of BRUCE BOLT; (vii) limited run products; (viii) BRUCE BOLT batting gloves that were purchased with "insurance" through our retail partners.

Due to the exclusive nature of limited run products, all sales are final—no returns, exchanges or refunds.

Please fill out THIS FORM to start your claim process.

  

SATISFACTION GUARANTEE

BRUCE BOLT offers our SATISFACTION GUARANTEE on all other products. This doesn’t necessarily mean that equipment and apparel won't eventually fail. But, if you aren't satisfied with how long our gear lasted, we will do our best to "make it right" for you. As a small, family owned business, it’s our mission to provide a great customer service experience. Email us at team@brucebolt.us for any questions.